Reference

Your data rules at tweakzen

Q: Can I ask for a copy of my account data?

Yes. Send a request to privacy@tweakzen.vip from your registered contact address. We may verify account ownership before sharing records, especially when wallet history or identity details are included.

Open your account knowing how we collect, use, store and protect your personal details across the lobby, wallet and support desk.

Account data choicesCookie controlsUPI and Paytm recordsSupport privacy

Explore the Lobby Read FAQ

How our Privacy Policy applies

tweakzen Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy explains what we collect when you create an account, enter the lobby, use games such as Turbo Blackjack, Book of Magic, Football Strike, Spribe Aviator, Bingo or Fishing God, contact support, or manage wallet activity. We may collect your name, contact details, device

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signals, login records, transaction references, cookie choices and messages you send us. We use this data to run your account, protect access, process wallet requests, answer questions, maintain records required by law, and improve account safety. Where UPI, Paytm, PhonePe or Google Pay are used, payment
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partners may share transaction status, reference IDs and verification results with us. We do not sell your personal details. Access, account checks and eligibility depend on local law and are available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Ask us about your privacy

If you want to check, correct, export or delete personal details linked to your account, contact us through the route that matches your request.

Account privacy desk Email [email protected] with your registered mobile number or email, the privacy request you want handled, and any related wallet reference. We respond after checking that the request matches your account.

Live chat privacy handoff Start a chat from your logged-in account and ask for privacy help. Our support team can record the request, confirm basic account details, and move sensitive matters to the privacy desk.

Wallet record requests For UPI, Paytm, PhonePe or Google Pay records, share the transaction reference shown in your wallet. We use that reference to locate the matching entry before sending any account-related response.

DATA HANDLING

Privacy controls for Aviator and wallet use

Our privacy work is built around account access, payment records, cookie choices and support handling.

Account details

When you open an account, we collect details needed to identify the account, contact you, secure login access and maintain service records. We keep this data linked to your account profile.

Game session records

When you use Turbo Blackjack, Book of Magic, Spribe Aviator or other rooms, we record session IDs, time stamps and account activity needed to display history and resolve support questions.

Cookie choices

Cookies help keep you signed in, remember language and device preferences, measure page stability and reduce repeated security checks. You can manage cookie settings through your browser and account tools.

Payment data care

For UPI, Paytm, PhonePe and Google Pay, we store transaction references, status updates and wallet entries. Full banking credentials are not stored in our lobby or support tools.

Retention periods

We keep personal details only for account operation, dispute handling, security checks and legal record needs. When records are no longer required, we delete, anonymise or restrict them as suitable.

Change requests

You can ask us to correct outdated details, provide a copy of account records, or close data that is no longer needed. Verification is required before we act on privacy changes.

Your Privacy Policy questions answered

These answers explain how the policy works when you create an account, use the lobby, send documents, make wallet requests or contact support. They are written to help you make clear choices before and after you join.

We may collect your name, mobile number, email, login details, device data, cookie choices, wallet references and support messages. We collect only what is needed to operate your account, protect access and answer requests.

We keep payment references, transaction status and wallet entries so deposits, withdrawals, refunds and disputes can be checked. These records also help us match your account with the correct payment request.

Yes. Send a request to [email protected] from your registered contact address. We may verify account ownership before sharing records, especially when wallet history or identity details are included.

Cookies remember login status, device settings, language choices and security signals. Some cookies are needed for account access, while others help us measure page performance and reduce repeated checks during use.

We share only the data needed to process or verify UPI, Paytm, PhonePe and Google Pay activity. Payment partners may return status updates, reference IDs and verification results tied to your wallet request.

Retention depends on account activity, support history, transaction records, security needs and legal duties. When data is no longer needed, we delete it, anonymise it or restrict further access.

You can ask us to correct inaccurate details or delete data that is no longer required. Some records may be retained where law, payment disputes or account security checks require it.

Your data rules at tweakzen

Ask us about your privacy

Privacy controls for Aviator and wallet use

Account details

Game session records

Cookie choices

Payment data care

Retention periods

Change requests

Your Privacy Policy questions answered

01 What personal details does tweakzen collect?

02 Why do you keep UPI, Paytm and PhonePe records?

03 Can I ask for a copy of my account data?

04 How do cookies affect my privacy?

05 Do you share my data with payment partners?

06 How long do you keep my personal details?

07 Can I correct or delete account details?

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